General Disclosures
1 General Disclosures
1.1
Who we are
Hager is an independent, family-owned company headquartered in Blieskastel, Germany, and incorporated under German law. It is a leading provider of electrical solutions for residential, commercial, and industrial buildings, active in the industrial sector under the Global Industry Classification Standard (Capital Goods: Electrical Equipment). The company’s purpose – “Better buildings. Better tomorrows.” – is not a slogan. It is the design specification for every solution, partnership, and decision Hager makes.
In 2025, Hager invested €18 million in its headquarters in Blieskastel, Germany. The investments are part of the company’s strategy – Project 2030 – which focuses on growth, digitalisation, and sustainability.
The portfolio spans energy distribution, building automation, cable management, and energy management, covering the full electrical lifecycle of a building from circuit protection to smart energy optimisation. Hager serves three principal markets: residential and light commercial installations (Diffuse Business), larger commercial and industrial projects (Project Business), and energy storage, electric vehicle (EV) charging and decarbonisation solutions (Energy Management).
Hager’s solutions reach customers in more than 120 countries through a network of electrical distributors, installers, system integrators, and direct partnerships. Over 12.800 employees support this across manufacturing sites, sales entities, and support functions worldwide.
The aim is to be the preferred solutions partner in electrifying buildings, delivering reliable products, digital tools, and expert support across the full lifecycle, from design to operation. As electrification accelerates, the demand for safer, smarter, and lower-carbon buildings is growing structurally. The capabilities that make Hager’s products commercially competitive – reliability, intelligence, and efficiency – are the same capabilities that make buildings more sustainable. That alignment is what Project 2030 is built around.
Further information on our business model and value chain can be found in 1.6 Our business model and value chain.
1.2
Our sustainability journey continues
Sustainable growth goes beyond Hager’s own operations. It is built on collaboration with external stakeholders, including suppliers, partners, and customers, who play a critical role in amplifying impact. Through shared standards, transparent practices, and mutual commitment, Hager drives systemic change and accelerates progress towards collective goals.
To translate this ambition into action, Hager has established a comprehensive sustainability policy, described further in chapter 3.3.4 Embedding sustainability in daily operations.
Our sustainability journey
Hager is building towards a better tomorrow – Project 2030 is the roadmap.
With Project 2030, Hager has defined a clear strategic direction that brings together business performance, digital innovation, and sustainability into one coherent framework. This ensures that every step of our growth contributes to a more resilient and sustainable future.
At the centre of the sustainability strategy is care for employees, customers, partners, and communities. Supporting this ambition is the E3 framework, ensuring Ethics, Employees, and Environment are embedded in every decision. Since its launch, Hager has made significant progress across two sprints. In Sprint 3, starting from 2027, the focus will deepen on care, digitalisation, and organisational resilience.
Impact areas:
Climate action & energy transition
Hager drives decarbonisation across its operations, products, and value chain, enabling customers to build smarter, cleaner, and more energy-efficient environments through electrical and energy management solutions.
Resource efficiency and circularity
Hager reduces its environmental footprint by embedding eco-design principles into products, promoting sustainable materials, and advancing circular economy practices across the supply chain and manufacturing.
Human sustainability
Hager invests in the health, safety, development, and inclusion of its people, fostering a culture where every individual can thrive, grow, and contribute to the shared future.
Ethics & responsible business
Hager upholds the highest ethical standards across its organisation and supply chain, building trust through transparency, accountability, and responsible governance.
Sustainable value chain
Hager collaborates with suppliers, customers and partners to embed sustainability throughout the value chain, from responsible sourcing to delivering solutions that help its ecosystem meet its own sustainability goals.
1.3
What 2025 showed us
Hager’s Lost Time Accident Rate decreased by 7,6%. 30% of open positions were filled internally. The company achieved EcoVadis Platinum and a CDP A− rating. These are markers of a strategy that is working. This section outlines what Hager has accomplished, where progress is on track, and where further effort is required.
2025 gave us proof that the direction is right. EcoVadis Platinum, CDP A–. These did not happen by chance. They happened because sustainability is embedded in how we operate, how we lead, and how we manage risks and opportunities. The work ahead is more demanding than the work behind us. But we go into it with evidence that the model holds.
2025 achievements at a glance
1.4
How we report and why it matters
Sustainability reporting is only as useful as it is credible. Hager’s reporting is independently benchmarked through EcoVadis Platinum and CDP A– ratings, governed by a Data Governance 2.0 framework, and overseen by the CEO, CHRO, and CTO. This section explains the standards we report against, the systems we use to ensure data quality, and the governance structure that makes accountability real.
1.4.1
Sustainability memberships
Hager’s sustainability performance is benchmarked by several recognised certification and rating bodies. The company welcomes these assessments; they enable stakeholders to evaluate its commitment and distinguish Hager from industry peers.
PEP Ecopassport Association
Hager’s membership in the PEP Ecopassport Association (for electrical, electronic, and HVAC products) has driven methodological improvements and enhanced data quality. Updated product-specific rules triggered a recalculation of the emissions baseline. For more information, refer to the Environment section of this report.
Global Reporting Initiative (GRI)
Since 2022, Hager has reported in accordance with the GRI standards. This methodology has yielded more transparent and credible reporting outcomes and represents a significant advance in reporting performance.
Klimaschutz Unternehmen
Hager became a member of the German Climate Protection Network in 2022, aligning with Germany’s leadership in climate protection. Building on this commitment, in 2025 Hager organised the inaugural Franco-German Climate Action Day (Klimaschutztag) in collaboration with Klimaschutz Unternehmen. The event brought together nearly 200 experts and decision-makers from business, politics, and science.
Science Based Targets initiative (SBTi)
The SBTi validation team has assessed Hager’s Scope 1, 2, and 3 target ambitions by 2030, verified their alignment with 1,5°C and 2°C trajectories, respectively, and has commended Hager’s business on this basis.
UN Global Compact
Hager became a signatory to the voluntary United Nations Global Compact initiative to promote corporate social responsibility in 2010. The company renews its commitment annually and publishes a separate Communication on Progress.
Brand of the Century
E3/DC, a Hager brand specialising in photovoltaic (PV) systems and independent home power stations, was recognised in 2025 for the fifth consecutive year as a “Marke des Jahrhunderts” (Brand of the Century) by Deutsche Standards. This distinction underscores the company’s exemplary status in that product category.
HappyIndex® Trainees: Hager is the No. 1 in France for interns and trainees!
In France, Hager secured first place nationwide in the HappyIndex® Trainees ranking among companies with 100 to 199 interns and trainees. This is the fifth consecutive year of recognition, underlining a sustained commitment to developing young talent. In France, 95% of interns and trainees recommend Hager – based on an outstanding participation rate of 95,2%.
1.4.2
Sustainability ratings
EcoVadis
In 2025, Hager maintained its EcoVadis Platinum rating for the second consecutive year, positioning the company among the top 1% of all assessed organisations. This reflects continuous improvement in sustainability practices and measurable value for stakeholders.
EcoVadis
External recognition
CDP
Hager achieved an A– rating in the latest CDP assessment, marking continuous progress from C in 2023 to B in 2024. This trajectory positions Hager above both the global and European average and reflects a focused approach to environmental transparency.
Sustainability rating
as measured by CDP
1.5
Our approach to transparent sustainability reporting
External recognition validates direction. It does not, by itself, guarantee the quality of what lies beneath. The ratings and memberships described above are outcomes; this section explains the infrastructure that produces them – the data governance model, the digital backbone, and the executive oversight that together ensure Hager’s sustainability disclosures are reliable, comparable, and fit for the scrutiny they invite.
Transparent sustainability reporting strengthens decision-making and accountability across the organisation, building trust and driving continuous improvement.
Hager is committed to delivering high-quality, reliable, and comparable information. By systematically identifying and addressing risks and opportunities across both financial and non-financial domains, reporting reflects the full scope of Hager’s impact and informs how value is created over time.
Over the years, Hager has implemented a structured sustainability reporting excellence roadmap that has significantly enhanced environmental, social, and governance (ESG) reporting performance and transparency. The foundation is built on the double materiality assessment. In addition, Hager regularly has its own sustainability reporting performance assessed by third parties through submissions to EcoVadis and CDP. This has enabled a strategic approach to sustainability, aligning internal stakeholders and setting clear improvement targets.
This resulted in two major achievements in 2025:
- EcoVadis Platinum Medal
- CDP A– score in Climate Change
Key risks related to sustainability reporting data include incomplete data collection, methodological inconsistencies, and potential errors in manual data entry across multiple operational entities. These risks are managed through two core reporting capabilities: the Data Governance 2.0 model and the Sustainability Digital Backbone.
Data Governance 2.0 has enabled Hager to establish a robust, standardised framework for collecting, verifying, and validating sustainability data across the organisation. In this framework, every material sustainability datapoint is assigned both a Data Owner and a Data Specialist to ensure accountability and data integrity. Data submitted by operational entities undergoes several layers of review, including technical verification by Data Specialists, functional validation by Data Owners, and central consistency checks performed by the sustainability reporting team. The Data Owner is responsible for the strategic relevance, compliance, and overall quality of data, typically holding a leadership role within the business function. The Data Specialist manages the technical accuracy and day-to-day handling of the data, ensuring it is collected, validated, and maintained correctly.
Where inconsistencies, gaps, or methodological questions arise, corrective actions are initiated and, where necessary, escalated to the Data Governance Council. This internal control structure strengthens the reliability, comparability, and traceability of sustainability data and supports the progressive alignment of Hager’s reporting practices with ESRS and GRI requirements.
The Sustainability Digital Backbone provides the technological infrastructure to automate data flows, integrate multiple reporting standards, and deliver real-time insights related to sustainability reporting. This transforms reporting from a compliance exercise into a strategic asset. The Sustainability Digital Backbone is designed as an end-to-end system that supports the full data lifecycle, ensuring that sustainability data is not only collected and reported, but also actively used by all stakeholders to drive decision-making and continuous improvement.
This lifecycle model starts with data capture from diverse sources, such as energy meters, procurement systems, and HR platforms. The data then flows through validation, standardisation, and integration into a centralised platform. From there, the data is made accessible to a wide range of users, including operational teams, sustainability managers, finance, and executive leadership, each having access to bespoke dashboards and analytics tools. This ensures that data is not siloed but shared across functions, enabling real-time insights, scenario modelling, and strategic planning.
The insights yielded by this reporting process have value far beyond transparency itself. The better Hager understands the effectiveness of its decision-making around sustainability, the better equipped it is as a business to shape its vision, formulate strategic approaches, and prioritise ever more effective sustainability initiatives.
To ensure credibility, transparency, and alignment with corporate strategy, sustainability reporting at Hager is overseen by the Sustainability Council, with the direct involvement of the Chief Executive Officer (CEO), Chief Human Resources Officer (CHRO), and Chief Technical Officer (CTO). These senior executives review and approve the content of the sustainability report, reinforcing accountability at the highest governance level and ensuring that disclosures reflect both regulatory expectations and the company’s strategic direction.
1.5.1
Scope and external assurance
ESRS 2 BP-1 GRI 2-2 2-3 2-4 2-5
This report provides data on sustainability performance for the financial year 2025. Data was prepared using an operational consolidation approach consistent with the scope of Hager’s annual financial statements. The report covers own operations as well as significant upstream and downstream activities in the value chain where material impacts, risks, and opportunities occur. Upstream includes direct and indirect suppliers, covering procurement of raw materials, components, and services. Downstream includes the distribution, installation, use phase, and end-of-life management of products.
During the reporting year, Hager introduced several methodological improvements to the calculation of its Corporate Carbon Footprint (CCF) and employee training data, including refinements to data sources, estimation approaches, calculation methodologies, and reporting scope. These changes were implemented to enhance the accuracy, completeness, and reliability of reported information. A detailed description of the methodological changes, their rationale, and their impact on reported results is provided in 4.2.2 Our 2021 baseline.
When it comes to training data, Hager expanded the scope from all connected employees (i.e. employees with an email ID) to all Hager employees.
Independent practitioner’s report on a limited assurance engagement on greenhouse gas emissions
To Hager SE, Blieskastel:
Assurance conclusion
We have performed a limited assurance engagement on the performance indicators for greenhouse gas emissions (Scope 1, Scope 2 and Scope 3) of Hager SE, Blieskastel (hereinafter the “Company”) for the period from 1 January 2025 to 31 December 2025 included in the Hager Group Sustainability Report 2025/26 in section 4.2 “Our carbon footprint” (hereinafter the “greenhouse gas emissions”).
Other than as described in the preceding paragraph, which sets out the scope of our engagement, we did not perform assurance procedures on the remaining information included in the Hager Group Sustainability Report 2025/26 as well as on disclosures for previous fiscal years and accordingly, we do not express a conclusion on this information. Based on the assurance procedures performed and the evidence obtained, nothing has come to our attention that causes us to believe that the greenhouse gas emissions (Scope 1, Scope 2 and Scope 3) of the Company for the period from 1 January 2025 to 31 December 2025 are not prepared, in all material respects, in accordance with the “A Corporate Accounting and Reporting Standard – Revised Edition” and the “Corporate Value Chain (Scope 3) Accounting and Reporting Standard” of the Greenhouse Gas Protocol Initiative (hereinafter the “GHG Protocol”).
Basis for the conclusion
We conducted our assurance engagement in accordance with the International Standard on Assurance Engagements (ISAE) 3410: “Assurance Engagements on Greenhouse Gas Statements”, issued by the International Auditing and Assurance Standards Board (IAASB). Our responsibility is further described in the section “Practitioner’s responsibility for the limited assurance engagement on greenhouse gas emissions”.
We have complied with the German professional requirements on independence as well as other professional conduct requirements. Our audit firm applies the national legal requirements and professional pronouncements – in particular the BS WP/vBP [“Berufssatzung für Wirtschaftsprüfer/vereidigte Buchprüfer”: Professional Charter for German Public Accountants/German Sworn Auditors] in the exercise of their Profession and the IDW Standard on Quality Management issued by the Institute of Public Auditors in Germany (IDW): Requirements for Quality Management in the Audit Firm (IDW QMS 1 (09.2022) and accordingly maintains a comprehensive quality management system that includes documented policies and procedures with regard to compliance with professional ethical requirements, professional standards as well as relevant statutory and other legal requirements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our assurance conclusion.
Responsibilities of the legal representatives for greenhouse gas emissions
The legal representatives are responsible for the preparation of the greenhouse gas emissions in accordance with the GHG Protocol, applied as explained in section 4.2.1 “Methodology”, as well as for such internal control as the legal representatives consider necessary to enable the preparation of greenhouse gas emissions that are free from material misstatement, whether due to fraud (manipulation of the greenhouse gas emissions) or error.
This responsibility of the legal representatives includes the selection and application of appropriate methods to prepare the greenhouse gas emissions as well as making assumptions and estimates about individual disclosures that are reasonable under the given circumstances.
As discussed in section 4.2.1 “Methodology”, the quantification of greenhouse gases is subject to inherent uncertainties because the scientific knowledge needed to determine the emission factors and the values required to combine the emissions of different gases is incomplete. In addition, greenhouse gas processes are subject to uncertainties in estimation and/or measurement, resulting from the measurement and calculation processes used to quantify emissions within the existing scientific knowledge.
Practitioner’s responsibility for the limited assurance engagement on greenhouse gas emissions
Our objective is to express a conclusion with limited assurance, based on our limited assurance engagement performed, as to whether any matters have come to our attention that cause us to believe that the greenhouse gas emissions have not been prepared, in all material respects, in accordance with the GHG Protocol.
The nature, timing and extent of the procedures selected depend on our professional judgement, including an assessment of the risk of material misstatement whether due to fraud or error, responding to the assessed risks as necessary in the circumstances, and evaluating the overall presentation. A limited assurance engagement is substantially less in scope than a reasonable assurance engagement in relation to both the risk assessment procedures, including an understanding of internal control, and the procedures performed in response to the assessed risks.
Within the scope of our limited assurance engagement, we performed the following assurance procedures and other activities, among others:
- Inquiries of the legal representatives and relevant personnel involved in the preparation of the performance indicators for greenhouse gas emissions to gain an understanding of the preparation process, the internal controls related to that process and the disclosures on the performance indicators for greenhouse gas emissions,
- Identifying and assessing the risk of material misstatements in the greenhouse gas emissions,
- Evaluating the reasonableness of estimates made by the legal representatives and the related explanations,
- Inspection of the relevant documentation of the systems and processes for collecting, aggregating and validating data in the reporting period,
- Performing analytical assurance procedures on selected disclosures,
- Assessment of the overall presentation of the performance indicators on greenhouse gas emissions in the Sustainability Report.
Restriction of use
We draw attention to the fact that the assurance engagement was conducted for the Company’s purposes and that the report is intended solely to inform the Company about the result of the assurance engagement. Consequently, it is not suitable for any other purpose than the aforementioned. Thus, the report is not intended to be used by third parties for making (financial) decisions based on it. Our responsibility is to the Company alone. We do not accept any responsibility towards third parties.
General engagement terms and liability
The enclosed General Engagement Terms for Wirtschaftsprüferinnen, Wirtschaftsprüfer and Wirtschaftsprüfungsgesellschaften [German Public Auditors and Public Audit Firms] dated 1 January 2024 (forvismazars Auftragsbedingungen) apply to this engagement, including in relation to third parties. In addition, please refer to the liability provisions contained in no. 9 and to the exclusion of liability towards third parties. We do not accept any responsibility, liability or other obligations towards third parties, unless we have concluded a written agreement to the contrary with the respective third party or liability cannot effectively be precluded.
We expressly state that we will not update this assurance report to reflect events or circumstances arising after it was issued, unless required to do so by law. It is the sole responsibility of anyone taking note of the summarized result of our work contained in this report to decide whether and in what way this information is useful or suitable for their purposes and to supplement, verify or update it by means of their own review procedures.
Frankfurt am Main, 07 July 2026
Forvis Mazars GmbH & Co. KG
Wirtschaftsprüfungsgesellschaft
Steuerberatungsgesellschaft
Yvonne Meyer
Wirtschaftsprüferin
German Public Auditor
Annette Johne
Wirtschaftsprüferin
German Public Auditor
1.5.2
Frameworks and standards
This year Hager is reporting in accordance with the draft Simplified European Sustainability Reporting Standards (ESRS) published in November 2025 and in accordance with the Global Reporting Initiative (GRI) standards.
In line with the transitional provisions set out in §125 of draft ESRS 1 (November 2025), Hager has decided to progressively implement certain disclosure requirements as methodologies and data processes mature. In the current reporting cycle, disclosure on anticipated financial effects (required in §27 of ESRS 2 General Disclosures and in ESRS E1-11) is scheduled for phased implementation in future reporting periods.
1.6
Our business model and value chain
Reporting describes performance. The business model and value chain are where that performance is created. Hager’s business model is designed to create value through innovative electrical solutions and strong partnerships across the value chain. Hager develops and delivers reliable, intelligent products and systems that support the electrification, efficiency, and sustainability of buildings. From energy distribution and automation to advanced energy management, these solutions enable customers to meet evolving demands while contributing to a low-carbon future.
This value creation is powered by a collaborative ecosystem that connects colleagues, suppliers, business partners, installers, and end-consumers. By working closely across this network, Hager combines expertise, drives innovation, and scales sustainable impact, ensuring that solutions create lasting value for stakeholders and the environment.
1.6.1
Our products and solutions
Hager is a leading supplier of solutions and services for electrical installations in residential, commercial, and industrial buildings. According to the Global Industry Classification Standard (GICS), Hager is active in the Industrial Sector, under Capital Goods: Electrical Equipment. According to the Sustainable Industry Classification System, Hager is active in the Thematic Sector: Resource Transformation under: Electrical & Electronic Equipment (RT-EE).
The offer includes safe and simple products, and comprehensive building electrification solutions, ranging from distribution boards and wiring systems to smart switches. Hager continues to evolve with innovations in energy management, including energy storage solutions and electric vehicle charging solutions for residential and commercial markets, as well as energy performance software services, all designed to deliver greater comfort, safety, and sustainability. The portfolio includes:
Energy distribution
Hager offers a variety of circuit breakers designed to protect electrical circuits from damage caused by overcurrent, short circuits, and other electrical faults. The product line also includes distribution boards and panels in modular enclosures and assemblies, which are essential for distributing electricity within a building. Additionally, Hager provides fuse switches and switch disconnectors, which are crucial for safely disconnecting electrical circuits and protecting against electrical faults.
Energy management
Hager Energy, a subsidiary of Hager, offers advanced energy management solutions to optimise the use and storage of renewable energy for residential and commercial applications. Key offerings include home energy storage systems, high-efficiency solar inverters, intelligent energy management software, and integrated energy solutions for maximum self-sufficiency. Hager also provides scalable commercial energy storage systems, EV charging integration, reliable backup power solutions, and smart home integration. Through its subsidiaries Eficia and Advizeo, together with Comgy, Hager provides digital energy management solutions for buildings. By combining data analytics and automation, they help customers reduce energy consumption and accelerate the decarbonisation of buildings.
Building automation
Hager provides smart home solutions that include products for home automation, such as smart lighting, heating controls, and integrated security systems. Additionally, there are KNX systems, an open standard for commercial and residential building automation that allows for the integration of various building control functions.
Cable management
Trunking systems provide solutions for organising and protecting electrical cables, including cable trays, conduits, and cable ducts. Hager also provides floor boxes and underfloor systems, which are essential for managing electrical and data connections in commercial buildings. These include underfloor systems and floor boxes designed for efficient and safe installation.
Switches and sockets
Hager provides a comprehensive range of wiring accessories, encompassing switches, sockets, and various other components available in diverse designs and finishes. These accessories are tailored to meet both aesthetic preferences and functional needs across different settings, ensuring compatibility and versatility in electrical installations.
Lighting control
Hager offers dimmers and switches designed to control lighting intensity, allowing users to create the desired ambience in various environments. Additionally, motion sensors and timers enable automatic lighting control by detecting movement or following preset schedules.
Building solutions
Hager provides enclosures designed to house electrical and electronic components in rugged residential and commercial environments, ensuring protection and reliability. Hager also offers customisable control panels tailored for automating and managing commercial processes efficiently. These solutions are crucial for maintaining operational continuity and optimising workflows in industrial settings, offering robust construction and flexibility to meet diverse industrial requirements.
Taken together, these solutions help deliver on the ambition to make buildings safer, smarter, and more sustainable. The products support reliable electrification, encourage more efficient energy use, and make it easier for customers to integrate renewable sources into everyday life. By improving the durability of installations, enabling intelligent control, and reducing unnecessary consumption, they directly contribute to the decarbonisation of buildings.
1.6.2
Stakeholder engagement
Hager works in close collaboration with its stakeholders, including customers, suppliers, employees, and partners, to continuously shape and improve its products and solutions. This engagement is a core element of the business model, enabling Hager to understand evolving needs, anticipate expectations, and translate them into tangible, sustainable outcomes. By integrating stakeholder perspectives into decision-making, Hager ensures that sustainability commitments are consistently embedded and implemented across the value chain.
Members of the Hager family
Hager family members serve as key stakeholders and principal shareholders, playing an active role in shaping the long-term vision and strategy. Their involvement ensures that the business remains anchored in responsible entrepreneurship, sustainable growth, and generational continuity. Engagement with family members occurs through regular board meetings, where two out of six Supervisory Board members are family member representatives, as well as through shareholder meetings, sustainability-focused discussions, and other informal exchanges.
Customers
As a business fully committed to customer centricity as an enabler of growth, customer relationships are a core focus. Environmental sustainability is an engagement topic with Hager customers across a range of channels, including customer fairs, customer service key account manager relationships, customer requests, and sustainability partnerships.
Suppliers
This component of the value chain is critical to Hager’s ability to deliver products successfully to customers. Strong supplier partnerships sustain operations, and a partnership mindset ensures these relationships continue to be mutually beneficial. Embedding sustainability across this group is supported by training and special projects, on-site audits, and ongoing relationship management.
Employees and social partners
Hager’s employees and the wider families and social networks of which they are part, across age, role, location, and all diverse identities, are the most important assets the company has. The health and safety, wellbeing, and professional development of its people are essential elements of organisational resilience. For more information on how Hager engages with its employees, please refer to section 8.4.1 Workforce engagement and governance.
Government and civil society
Hager interacts with governments and civil society groups globally around a wide range of policy and regulatory issues. The company provides policymakers with insights into how products and technologies support the transition to a low-carbon society, and advocates for increased investment in electrical distribution grids, transportation, industrial processes, and urban infrastructure as an effective policy position for decarbonisation.
Community
The communities Hager is proud to be a part of are the bedrock of its operations. Ensuring the wellbeing of these communities is driven by engagement, consultation, dialogue with community organisations, community initiatives, charitable giving, and more structured activities carried out under the auspices of the Peter und Luise Hager Foundation (see the Ethics: acting with integrity section of this report for more information).
Nature
Hager recognises nature as a silent stakeholder whose health is essential to the resilience of its operations and society. By engaging with nature, albeit indirectly, Hager seeks to reduce its environmental footprint, protect biodiversity, and support the transition to a sustainable economy, fully aligned with long-term value creation ambitions.
This engagement is realised through various proxies, including collaboration with sustainability experts and scientific institutions, decarbonisation commitments under the Science Based Targets initiative (SBTi), biodiversity impact assessments, and ongoing pollution monitoring.
Stakeholder interaction type
|
Stakeholders / functions |
Stakeholder type according to ESRS (user/affected) |
Stakeholder classification (external/internal) |
Interaction |
|
Members of the Hager family |
affected |
internal |
direct |
|
Employees |
affected |
internal |
direct |
|
Workers in the value chain |
affected |
external |
proxy |
|
Business partners and suppliers |
both |
external |
direct |
|
Consumers and end users |
affected |
external |
direct |
|
Local communities |
affected |
external |
direct |
|
NGOs, initiatives, and associations |
both |
external |
proxy |
|
Public authorities and regulators |
both |
external |
proxy |
|
Nature (silent stakeholder) |
affected |
external |
proxy |
|
Investors8 |
user |
external |
none |
|
Lenders |
user |
external |
proxy |
|
Financial institutions |
user |
external |
proxy |
|
Academics and analysts |
user |
external |
direct |
1.6.3
Collaborative value chain for sustainability
Over the years Hager has deepened its partnerships with a range of important stakeholders across the value chain, working towards achieving its ambitious Project 2030 growth and sustainability objectives. At the core of this approach is engagement with suppliers, business partners, and customers.
Hager conducts detailed analyses of its supply chain to identify opportunities for decarbonisation, resource efficiency, and ethical sourcing. Insights from this analysis are used to co-create solutions with suppliers, ranging from low-carbon materials to circular economy practices, ensuring that sustainability is a shared objective.
This collaborative model extends to customers, where Hager delivers integrated digital and energy management solutions that help them meet their own sustainability goals. By aligning the entire value chain around a common purpose, Hager enhances its organisational resilience, drives innovation, and creates long-term value for all stakeholders.
Upstream
Direct and indirect suppliers
Description
The foundation of the value chain is the procurement of goods and services Hager receives from both direct and indirect suppliers. Direct suppliers provide raw materials, components, and finished goods that are integral to manufacturing operations, such as electronic parts, metals, plastics, and packaging materials. Indirect suppliers support operations through the provision of goods and services not directly incorporated into products, including machinery, IT systems, facilities management, logistics, and professional services. The supplier network is global, reflecting the scale and complexity of operations. Hager sources from a broad range of suppliers located across Europe and globally, ensuring access to quality, innovation, and cost-competitiveness. Rigorous supplier selection, onboarding, and monitoring processes are in place to ensure all partners adhere to Hager standards for quality, safety, environmental responsibility, and ethical conduct.
Actors
The main stakeholders in this step of the value chain include direct and indirect suppliers, procurement teams, and risk management specialists. The Procurement function collaborates closely with strategic suppliers to ensure alignment with Hager policies and expectations regarding quality, sustainability, and ethical business conduct.
The supplier engagement programme supports ongoing dialogue and capacity-building, ensuring transparency and continuous improvement throughout the supply chain. This approach enables Hager to identify and address risks proactively, foster long-term partnerships, and support the achievement of sustainability and business objectives.
Sustainability impact
SDG 13: Reducing absolute Scope 3 GHG emissions
Own operations
Development and product design
Description
Development and product design are central to value creation at Hager, ensuring the portfolio meets the evolving needs of customers while upholding the highest standards of quality, safety, innovation, and sustainability. This process encompasses a wide range of activities, from enhancing existing products and solutions to conceptualising new ones. It integrates technical expertise, market insights, regulatory compliance, and sustainability considerations.
Hager’s commitment to innovation extends beyond hardware products. Software development is a key pillar of the product strategy, enabling the delivery of intelligent, connected solutions that enhance energy efficiency and user experience. Software teams design and implement advanced energy management systems for residential, commercial, and industrial buildings, broadening the value proposition well beyond the factory floor.
The product development process is designed to foster innovation, accelerate time-to-market, and embed eco-design principles from the earliest stages. This involves lifecycle analysis, materials selection with a focus on resource efficiency and circularity, and the integration of digitalisation and smart technologies. The design phase considers functional and aesthetic requirements, as well as compliance with international standards, customer expectations, and the minimisation of environmental and social impacts across any given product lifecycle.
Actors
The main stakeholders involved in this step are innovation and engineering teams, product managers, designers, sustainability specialists, and compliance officers. Cross-functional collaboration is essential for success, with input from marketing, sales, quality management, procurement, and legal teams to ensure that product concepts are market relevant, technically feasible, and compliant with applicable standards.
External stakeholders, such as customers, technology partners, academic institutions, and regulatory bodies may also be engaged during the development phase to gather insights, pilot innovative solutions, and ensure product designs reflect the latest advancements and requirements. The sustainability team plays a vital role in integrating sustainability criteria and lifecycle considerations into every stage of product development.
Sustainability impact
SDG 17: Engaging in effective collaboration
Production and manufacturing
Description
Production and manufacturing teams transform carefully sourced raw materials and components into finished products through controlled and efficient processes. Manufacturing operations are located across multiple sites globally, reflecting Hager’s commitment to quality, operational excellence, and responsiveness to customer needs.
This step involves a range of activities, including materials preparation, assembly, testing, and packaging. All processes are governed by strict quality management systems and are regularly audited for compliance with international standards such as ISO 9001 and ISO 14001. Special attention is paid to energy efficiency, resource optimisation, and minimisation of waste and emissions.
By continuously investing in technology, skills, and process optimisation, Hager ensures that production activities contribute to sustainable growth, resource efficiency, and the delivery of high-quality, reliable solutions for customers worldwide.
Actors
The main stakeholders in this step are production employees, manufacturing engineers, plant managers, quality control teams, and software developers. Supporting functions such as maintenance, environmental management, health and safety, and digitalisation play a crucial role in ensuring that manufacturing operations run safely, efficiently, and in accordance with sustainability and compliance objectives.
Collaboration between operations, supply chain, procurement, and research and development (R&D) teams ensures that manufacturing processes are aligned with design requirements and evolving sustainability standards. External stakeholders such as third-party auditors, regulatory authorities, and equipment suppliers may also certify compliance and introduce innovative manufacturing technologies.
Continuous training and stakeholder engagement programmes support the upskilling of the workforce, strengthen the culture of safety and responsibility, and underpin Hager’s commitment to sustainable and responsible manufacturing.
Sustainability impact
SDG 6: Improving water efficiency in factories
SDG 7: Improving energy efficiency in own office buildings
SDG 8: Zero fatalities and reducing Lost Time Incidents rate
SDG 13: Reducing absolute Scope 1 & 2 GHG emissions and CO₂ intensity in factories
Downstream
Logistics
Description
Logistics operations connect Hager’s manufacturing sites with distribution partners worldwide. This step includes warehousing, inventory management, and the efficient movement of products.
The logistics strategy focuses on reliable, timely deliveries and optimised transport routes to minimise costs and environmental impact. Hager uses digital tracking systems and energy-efficient vehicles where possible to reduce emissions and resource use. Compliance with relevant regulations and standards is strictly maintained, supporting safe and transparent delivery processes.
Actors
In this step the key stakeholders are logistics teams, warehouse operators, supply chain managers, and transport partners. They co-ordinate closely with sales, customer service, project management, and aftersales teams to ensure efficient handling of standard and project-specific deliveries. External stakeholders, including logistics providers and local transport companies, are integral to executing these activities in line with quality, safety, and sustainability requirements.
Sustainability impact
SDG 13: Reducing absolute Scope 3 GHG emissions
Distribution
Description
This step involves the distribution of products and solutions to customers, combining product supply with bespoke project support.
Actors
Distribution operations are deeply rooted in strong partnerships with electrical wholesalers and other external partners. These collaborations ensure broad market access, expert implementation, and the delivery of innovative, customer-focused solutions that align with evolving industry needs.
Sustainability impact
SDG 7: Enabling more energy efficient buildings and industry
SDG 11: Supporting more affordable housing and energy
SDG 13: Enabling more carbon-efficient buildings and industry
Installation
Description
This step involves the assembly, integration, and commissioning of Hager products and systems at customer sites. This ensures that products, ranging from standard electrical equipment to integrated energy management and EV charging solutions, are safely and effectively put into operation.
Actors
Installation is carried out by qualified electrical installers. Compliance with safety standards, technical specifications, and relevant regulations is strictly observed, supporting reliable performance and minimising environmental and safety risks.
Sustainability impact
SDG 7: Enabling more energy efficient buildings and industry
SDG 11: Supporting more affordable housing and energy
SDG 13: Enabling more carbon-efficient buildings and industry
Use phase
Description
The use phase covers the period during which products, systems, and solutions are operated by customers in residential, commercial, and industrial buildings. This stage is crucial for delivering value through reliable, safe, and energy-efficient performance, whether for standard electrical installations, integrated building systems, or advanced energy management solutions and services.
During the use phase, customer support systems, digital tools, installers with technical guidance, and aftersales services ensure maximum performance, longevity, and user safety. Solutions and services facilitate energy optimisation, maintenance, and upgrades, helping customers reduce operational cost and environmental impact.
Customer feedback and operational data are systematically gathered to improve products, inform future development, and support sustainability and compliance objectives.
Actors
Stakeholders include end users (homeowners, building operators, facility managers) and Hager customer support and service teams. Collaboration with maintenance contractors and building management teams also plays a vital role in ensuring optimal operation and compliance.
Sustainability impact
SDG 7: Enabling more energy efficient buildings and industry
SDG 11: Supporting more affordable housing and energy
SDG 13: Enabling more carbon-efficient buildings and industry
End of life
Description
The end-of-life stage addresses the processes involved when products, systems, or components reach the end of their useful life. This step includes collection, disassembly, recycling, and responsible disposal in compliance with applicable regulations such as the Waste Electrical and Electronic Equipment (WEEE) Directive.
Hager’s environmental commitment includes optimising resource use and integrating circular economy principles. Accordingly, product design and manufacturing priorities are shifting towards circularity, promoting recyclability, resource recovery, and the minimisation of environmental impact. Through partnerships with certified waste management providers, Hager aims to maximise material recovery and minimise landfill waste.
Actors
Key stakeholders include end users, facility managers, waste management companies, and recycling partners. Co-ordination with local authorities and compliance schemes ensures that all legal and environmental requirements are adhered to.
Sustainability impact
SDG 12: Reducing landfill waste from production
HBNet is Hager’s proprietary communication protocol that enables reliable data exchange and interoperability between connected building devices and systems.
Employees with an email ID.
The minimum income needed to cover basic needs – food, housing, healthcare, transport, and a buffer for unforeseen expenses – based on actual costs in a given location. Distinct from the legal minimum wage, which may fall below this threshold.
Scope 1 = direct emissions, Scope 2 = purchased energy emissions.
According to the International Energy Agency (IEA), the average annual electricity consumption per household in Europe is approximately 3.500 to 4.000 kWh, depending on the country and household size.
Risky trading partners are defined as the suppliers listed as “Very High”, “High”, and “Medium-High” in the Ecovadis IQ+ platform.
Target suppliers are the critical suppliers based on our spend level.
As a family-owned business Hager does not have external investors. Investments are internally financed through revenue.